SOC 2 Compliance Journey and Beyond
How Laika helped Winware build marketplace trust through compliance
Winware uses Machine Learning to identify your product’s “aha moment” user experiences. It then closes the loop by automatically driving users to those great experiences, so they try, buy, upgrade, and renew more often.
Winwware’s technology captures and analyzes deep product usage by customer segments. Thus, data privacy, security, and customer trust are critical to its success. Winware needed an affordable solution to quickly and efficiently get their SOC 2. They knew it would be crucial to seek out a holistic solution that could not only help them with SOC 2 compliance but would also guide them to SOC 1 as well. Later in their journey, Winware also recognized that to expand their business and win deals, they wanted to become GDPR and CCPA compliant. What’s most unique about Winware’s approach is that they focused on compliance from the start as an early-stage company.
Earning customer’s trust is critical to the success of any startup. So it was very valuable to me to quickly gain SOC 2 Type 1 certification. This way, I could have something to show customers as I move through the Type 2 monitoring period. Other compliance solutions went right to Type 2, and in the meantime, I would’ve had nothing to show my customers.
Founder & CEO at Winware
After looking into a few compliance solutions, Winware chose Laika as the most comprehensive solution at the most affordable price. Laika’s dashboard and roadmap view made it easy for Winware’s team to get their compliance program up and running by hooking up integrations, implementing controls, personalizing policy templates, and setting up continuous monitoring. At every step, their support team of Laika Compliance experts helped Winware understand precisely what they needed to do.
In less than 4.5 months, after starting from zero, Winware successfully completed their SOC 2 Type 1 through Laika’s integrated audit partner, Laika Compliance. The audit was easy, with frequent check-ins from the customer experience team —the experience on the platform was straightforward and seamless.
Now, thanks to Laika’s unified platform, Winware is already well on their way to GDPR and CCPA compliance—helping them keep up their momentum entering new markets. Additionally, Winware will continue to justify their customers’ trust by taking advantage of Laika’s continuous monitoring to ensure their Type 2 renewal audit is free of exceptions.
SOC2 has moved from a nice-to-have to a must-have. Thankfully, Laika made this process extremely easy, fast, and affordable.
Founder & CEO at Winware
With their dedication to helping businesses grow, it was a pleasure to work with the Winware team to guide them into their next phase of success. Winware’s goal of maintaining a positive customer experience ties into their enthusiasm for security compliance to ensure customer trust. The teams’ commitment to providing top-tier results through hard work, accountability, and passion for success no doubt set them up for this accomplishment. I look forward to working with them closely as they continue to work towards their continuous compliance goals with Laika.