SOC 2 Automation

How dealcloser Automated SOC 2 and Saved Time Answering Security Questionnaires
24 hour security questionnaire turnaround
3 week audit process
About dealcloser
dealcloser is a transaction management hub for legal professionals that brings businesses and their clients together on a deal, transforming and modernizing the deal process. Client relationships are at the core of any law firm and even small transactions require significant client interaction.
24 hour security questionnaire turnaround
3 week audit process
Compliance Architect
Dana Mueller
Industry:
Computer Software
Company Size:
< 35 employees
Location:
Edmonton, Alberta
Report:
SOC 2 Type I

 Problem

dealcloser revolutionizes the way law firms and their customers work together through the deal process by providing lawyers with a platform that significantly decreases the time spent on excessive paperwork and administrative tasks. Due to strict industry requirements and regulations, dealcloser needed to automate SOC 2 as well as understand their current security posture to move up-market.

As we went up-market and scaled, we started getting more diligence. Some firms wanted info-sec policies that we already had in place, but as we started to scale, all 500+ top firms had tough security assessments.

 

Mike O’Connor

Co-founder and CTO of dealcloser

Solution

In their search for a solution, dealcloser needed a team that could help them draft policies, move through audit quickly, and move through tough security assessments that had previously taken almost a year to complete.

Laika had this breadth of experience about compliance, especially on how other startups went through the same process. It was genuinely a warm blanket in this space of compliance and SOC 2 where we didn’t know anything.

 

Mike O’Connor

Co-founder and CTO of dealcloser

dealcloser used Laika Playbooks to get started. After a gap analysis, Laika gave the team a step-by-step task list that guided them through the implementation of necessary policies and controls relevant to SOC 2. 

The plans in Laika helped us a lot. It was like ‘here’s a to-do list of things you need to do quarterly, monthly, etc.’ Laika helped me grasp everything in this enormous world of information that is SOC 2 compliance.

 

Mike O’Connor

Co-founder and CTO of dealcloser

dealcloser leveraged their dedicated team of compliance architects at every step of the process. From audit preparation to audit management and post-implementation, Laika’s compliance experts were beside the team throughout their compliance journey. 

I can’t say enough about our compliance experts. We talked to them every single week and their knowledge was so invaluable. It was helpful to have someone that I could run my ideas off of and project manage this entire undertaking.

 

Mike O’Connor

Co-founder and CTO of dealcloser

 Results

After 3 weeks in audit, dealcloser had their SOC 2 report in hand. 

Compliance is a really big undertaking and there’s a lot of different parts to it. What helped us out the most was someone helping me understand what’s important now, what’s coming up next, and taking everything one step at a time.

Mike O’Connor

Co-founder and CTO of dealcloser

Getting a SOC 2 was an important milestone for dealcloser. It came up in almost every meeting with knowledge managers and CISO’s from customers. In fact, 90% of the questions were asked and answered by having a SOC 2 report, allowing them to complete questionnaires in 24 hours.

dealcloser’s compliance evolves with the company as they move upmarket. The team can smoothly complete annual SOC 2 audits and add compliance certifications to meet customer expectations.

Ready to start your compliance journey? Team up with Laika to get it right. 

Input from the Expert

Dana Mueller

Privacy & Risk Compliance Architect & CISO

It was a pleasure to work with Mike and the dealcloser team. Trusted by large companies in regulated industries, dealcloser reimagines the transaction space in a safe and secure manner. Their commitment to data privacy is a testament to their dedication to go above and beyond safeguarding information. We look forward to partnering with them for their SOC 2 Type 2.

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