SOC 2 Automation

About dealcloser

dealcloser is a transaction management hub for legal professionals that brings businesses and their clients together on a deal, transforming and modernizing the deal process. Client relationships are at the core of any law firm and even small transactions require significant client interaction.
Compliance Architect
Dana Mueller
Industry:
Computer Software
Company Size:
< 35 employees
Location:
Edmonton, Alberta
Report:
SOC 2 Type I

 Problem

dealcloser revolutionizes the way law firms and their customers work together through the deal process by providing lawyers with a platform that significantly decreases the time spent on excessive paperwork and administrative tasks. Due to strict industry requirements and regulations, dealcloser needed to automate SOC 2 as well as understand their current security posture to move up-market.

As we went up-market and scaled, we started getting more diligence. Some firms wanted info-sec policies that we already had in place, but as we started to scale, all 500+ top firms had tough security assessments.

 

Mike O’Connor

Co-founder and CTO of dealcloser

Solution

In their search for a solution, dealcloser needed a team that could help them draft policies, move through audit quickly, and move through tough security assessments that had previously taken almost a year to complete.

Laika had this breadth of experience about compliance, especially on how other startups went through the same process. It was genuinely a warm blanket in this space of compliance and SOC 2 where we didn’t know anything.

 

Mike O’Connor

Co-founder and CTO of dealcloser

dealcloser used Laika Playbooks to get started. After a gap analysis, Laika gave the team a step-by-step task list that guided them through the implementation of necessary policies and controls relevant to SOC 2. 

The plans in Laika helped us a lot. It was like ‘here’s a to-do list of things you need to do quarterly, monthly, etc.’ Laika helped me grasp everything in this enormous world of information that is SOC 2 compliance.

 

Mike O’Connor

Co-founder and CTO of dealcloser

dealcloser leveraged their dedicated team of compliance architects at every step of the process. From audit preparation to audit management and post-implementation, Laika’s compliance experts were beside the team throughout their compliance journey. 

I can’t say enough about our compliance experts. We talked to them every single week and their knowledge was so invaluable. It was helpful to have someone that I could run my ideas off of and project manage this entire undertaking.

 

Mike O’Connor

Co-founder and CTO of dealcloser

 Results

After 3 weeks in audit, dealcloser had their SOC 2 report in hand. 

Compliance is a really big undertaking and there’s a lot of different parts to it. What helped us out the most was someone helping me understand what’s important now, what’s coming up next, and taking everything one step at a time.

Mike O’Connor

Co-founder and CTO of dealcloser

Getting a SOC 2 was an important milestone for dealcloser. It came up in almost every meeting with knowledge managers and CISO’s from customers. In fact, 90% of the questions were asked and answered by having a SOC 2 report, allowing them to complete questionnaires in 24 hours.

dealcloser’s compliance evolves with the company as they move upmarket. The team can smoothly complete annual SOC 2 audits and add compliance certifications to meet customer expectations.

Ready to start your compliance journey? Team up with Laika to get it right. 

Input from the Expert

Dana Mueller

Dana Mueller

Privacy & Risk Compliance Architect & CISO
It was a pleasure to work with Mike and the dealcloser team. Trusted by large companies in regulated industries, dealcloser reimagines the transaction space in a safe and secure manner. Their commitment to data privacy is a testament to their dedication to go above and beyond safeguarding information. We look forward to partnering with them for their SOC 2 Type 2.